Frequently Asked Questions!

Should I restore my piano?
Not all pianos are worthy of restoration; many lesser-known makes/models are not sturdy enough or of adequate instrumental quality to justify the investment. Most however will be greatly improved following some restoration. However it is not always worth doing a major restoration on a piano that was not of a high quality to begin with. If you have a high quality piano such as, Steinway, Bluthner, Bechstein, Bosendorfer, Lipp, Feurich, August Forster, and Ronisch (just to name a few) then restoration would certainly be advisable and usually a worthy investment. Learn about other factors to consider on our Restoration page.

Why should I buy a restored piano versus a new one?
Restored Pianos:

  • Have a superior tone compared to most modern pianos
  • Mostly were hand-made
  • Have more elegant cabinets, more beautiful veneers – sometimes with intricate engravings
  • They hold their value better than new pianos
  • are NOT made with chip-board or ‘MDF’ board, nor do they have any plastic components
  • Many have real Ivory keytops
  • Were built by craftsmen using solid, seasoned wood to a high standard and thus have a life expectancy of 80-100 years before the need for restoration

New Pianos:

  • The majority are mass-produced in assembly-line style factories.
    In order to keep manufacturing costs down, the quality of parts used varies, kilns are used to artificially ‘season’ wooden parts and even soundboards can be made out of multi-laminated wood
  • Cabinets are usually quite plain and lack character.
  • They lose their value quicker, compared to traditional pianos.
What parts do you use when restoring your pianos?
We use the world’s finest parts sourced from Germany, USA and even locally inAustralia that are used today in top brands such as Bluthner and Steinway.

How long would it take to have my piano restored?
A complete restoration, inside and out, takes approximately 2 to 3 months from the time your piano is picked up.

Is a warranty supplied following restoration?
All of our pianos restored have a 5 year warranty on parts and labour.

If I have my piano restored, do you supply a piano in the meantime?
No, however we can arrange a loan piano until works on your piano have completed (charges apply).

How old is my piano?
By e-mailing with your pianos serial number and make, we will be able to get back to you with the year your piano was made. You should be able to locate your serial number on an upright piano by lifting the top lid and it is usually printed on the frame or soundboard around the top close to the top lid. On a grand piano it is usually printed on the soundboard underneath the strings or on the frame near the tuning pins. It is usually between a 4 and 6 digit number.


If your question isn’t answered here, please don’t hesitate to contact us!