Updated: October 2023

This web site is owned and operated by Classic Piano Restorations and will be referred to as “We”, “our” and “us” in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site (“the web site”), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the
web site.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

We recognise the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual (“personal information”). This Internet Privacy Policy governs the manner in which your personal information, obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

 

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

 

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.

 

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.

 

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

 

Cookies

Cookies are data that a Web site transfers to an individual’s hard drive for record-keeping purposes. Cookies, which are industry standard and are used by most Web sites, including those operated by us, can facilitate a user’s ongoing access to and use of a site. They allow us to customise the web site to your needs. If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature. But you should note that Cookies may be necessary to provide you with some features of our on-line services.

How we use Cookies

We use third-party vendors, including Google and Meta, to analyse website behaviour and show our ads on sites across the Internet.

You can understand/inform your choices and opt out of a third-party vendor’s use of cookies by visiting the DAA’s WebChoices Tool.

Google

Google uses cookies to serve the ads based on your past visits to our website, as well as for data and behavioural measurement purposes. We have enabled the following Google Analytics Advertising Features. This enables Google Analytics to collect data about our website’s traffic via Google advertising cookies and identifiers, in addition to data collected through a standard Google Analytics implementation.

  • Cross platform reporting
  • Remarketing with Google Analytics
  • Advertising reporting features
  • Demographics and Interests reporting
  • Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers

Users can opt-out of the collection and use of information for ad targeting. You can opt out of Google’s use of cookies by visiting Google’s Ads Settings, and also Analytics Opt Out. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Meta (Facebook & Instagram)

We use Meta Pixel (a tracking cookie) to enable us to display targeted ads to Facebook & Instagram users who have shown an interest in our website or in specific products or topics. Our aim in using Meta Pixel is also to ensure that our ads reflect the user’s potential interests and are not perceived as a nuisance. Meta Pixel enables us to determine the effectiveness of our ads and to obtain statistics on the number of users who reach our website by clicking on an ad.

The Meta Pixel is automatically integrated into any web page you visit; a cookie may also be placed on your end device. If you are logged in to Facebook/Instagram at that time or log in later on, your visit to our website will be stored in your Facebook/Instagram profile. The data collected is anonymised and does not allow us to determine your identity. However, Meta itself does store and process the data, and may therefore use it for its own advertising or market research purposes through the connection with your Facebook/Instagram profile.

The volume and processing of the data are defined in Meta’s Data Policy. Basic information about Meta ads is also available at: https://www.facebook.com/policy.php. You will find further information about Meta Pixel and how it works in Meta’s Business Help Center: https://www.facebook.com/business/help/651294705016616.

You can object to the collection of data by Meta Pixel and the use of your data to display Meta ads. To do this, visit the web page set up by Meta for this purpose and follow the instructions on settings for usage-based advertising: https://www.facebook.com/settings?tab=ads. All settings are platform-independent, i.e. they apply to all end devices (e.g. mobile or desktop devices). Further opt-out features for Facebook only – see “Off-Facebook activity”, help article here. 

 

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

 

Links to other sites

We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

 

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

 

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the OAIC Privacy website.